Timaru Sewing Centre - Inspiring Creativity

Terms & Conditions



Timaru Sewing Centre Terms & Conditions:




Delivery

Customer satisfaction is extremely important to us and we want you to be happy with your purchase.

Please allow three (3) to five (5) working days for delivery within New Zealand. On odd occasions this may be longer due to circumstances beyond our control, for example poor weather conditions. Should a situation such as this arise you will be contacted and advised.

Postage costs within New Zealand start from $4.50.

Courier costs within New Zealand (please be sure that courier deliveries can be made to your home, for example rural delivery would need be delivered to the nearest depot and then you would need to pick up from the depot) start from $6.00.

In case that you receive your goods in a damaged condition or you did not receive the product that you indeed ordered please return within fourteen (14) working days and we will happily replace the item and have it sent to you as quickly as possible.

Please choose your fabric selection carefully as such issues as ‘it is not the colour I thought it was going to be’ or ‘I really do not like it’ makes for an unfair basis of return. If you are a bit unsure the best way would be to purchase a fat quarter which could be returned if there was a really good reason involved.

We have taken all reasonable precautions to photograph products in their best light however, colours and quality may differ depending on your computer settings. If you are in any doubt please consult with us and we will forward more clarifying information.

Stock availability - from time to time products that we order from our suppliers are placed on backorder and there can be a few weeks waiting time. If we are out of stock of any of the items you wish to order you will be consulted.

Email communication - even though emails are sent sometimes they do not always reach the customer due to the email being place in their web SPAM folder. Please take this into consideration and check this out if in any doubt.


Secure Payment

We accept payments via the Paypal payment gateway using credit or Paypal accounts or Direct Credit into our bank account. If you require any assistance with ordering please contact us


Privacy Policy

Timaru Sewing Centre respects your privacy and adheres to the Privacy Act. We would never pass your information onto another party.

From time to time we may use your email to forward you information on specials or events that we think may be of interest. These emails can be stopped at any time you wish.

It is never our intention to offend and we always place our customers first.

Thank you.


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